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| Company values |
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Open mind An open mind means a willingness to learn not only new skills, but also new perspectives and ways of thinking. It reflects a spirit that is open to diversity, able to adjust to new situations, eager to confront new horizons, and unafraid to ask incisive questions. Reliability and responsiveness Reliability to make sure that every task results in high-quality work. Responsiveness to be able to handle unpredictable fluctuations in customer requests. Teamwork Teamwork means mutual trust among managers and employees as they work together to meet common goals. It also means earning the trust of Touax’s partners through open dialogue and solid, effective relationships. Customer focus Customer focus means paying close attention to customer needs, expectations, and priorities, and using this information to provide personalised service. Only by maintaining a customer focus can Touax ensure its long-term success, form valuable relationships, and be able to meet its commitments to its stakeholders. Honesty and integrity Honesty with ourselves and with others; saying what we mean and meaning what we say. Integrity so that company values are reflected to the outside world as an undivided, integrated whole. Respect Respect means being able to work together and meet team goals while taking advantage of the benefits of diversity. High standards are borne out of and defined by a respect for others. Pride and personal commitment Touax employees, customers, shareholders, partners, and managers have the right to expect a strong personal commitment. This means being unafraid to take risks, act boldly, and accept the consequences. It also means proving the company’s involvement, and demonstrating the pleasure and pride that employees have in their work. |